FAQ – Behind the seams…
Do you hire dresses?
Do you sell bridesmaid dresses?
No, I specialise in wedding dresses only
What size dresses do you stock?
Size 6 to 24, so no second guessing what your dress will look like in your size.
Do I have to make an appointment?
Yes, I want to offer every bride exclusive use of the bridal boutique and give her my undivided attention, so I do have a strict appointment only policy. Make your appointment here.
How do I prepare for the appointment?
Feel free to bring along any pictures of dresses you like, or looks your trying to create so that I can get an idea of the style you are looking for and then I can see if there is anything similar.
Wear your hair similar to how you hope to wear it on the day. This can have a massive impact on the look of the dress, and could make you see it in a different light.
If you have any accessories that you wish to wear on the day, bring those too so that you can see the full look. However, please appreciate that the dresses are very delicate so I ask you not to wear any jewellery that is likely to catch on the dresses. I also ask you to wear minimal make-up and no fake tan please, so that we avoid marking the dresses. Make your appointment here.
What underwear should I wear?
Don’t worry too much about underwear, most of the dresses have bra’s already built in them, but if it makes you feel more comfortable, feel free to wear a strapless bra or as many brides do, Spanx.
How can I get the best out of my appointment?
Come with an open mind and be honest with me, unless you already know a style that suits you – that way you’ll know when you’ve tried on the perfect dress. Eliminating styles is as important as finding the styles you like in the search for your perfect dress. Be honest with me, if you don’t like something, say what it is, so I can suggest alternatives. Don’t feel embarrassed – I offer honest, impartial advice and I want you to go away absolutely happy! You’ve found the perfect man, now let me help you to find the perfect dress!
The normal appointment time I allow is 2.5 hours. But if I have no other customers booked in after you, your appointment can be extended. Make your appointment here.
Can I pay a deposit for a dress?
Unfortunately, I cannot hold an off the peg dress for any bride. This is why I suggest you visit the boutique only when you are in a position to buy, I hold limited stock and once it’s gone its gone.
What if the dress requires some alterations?
We have contact details of some excellent seamstresses who will be able to offer an alteration service for you. In keeping this service off-site we are able to keep our costs down so you get the best price for your dress
What payment methods do you accept?
I except cash, debit or visa payments. I cannot accept cheques.
What is your refund policy?
Due to the nature of the business I am unable to give refunds or make exchanges, so please be absolutely sure before purchasing your dress.